You can upload your own hold music for participants to listen as they wait for your conference to begin. You can also upload a recorded advertisement or announcement. Once your conference has started, you can play special sound-bites or custom greetings into your call.v

Your account is equipped to record any or all of your conference calls. With the simple click of the mouse or a key stroke on your telephone keypad, you have the record abilities at your finger-tips. Your digital recordings are available for download from your account management site and will be available for 30 days for free download. Other Recording Examples:

Did someone miss an important conference call? Do you have an announcement you need to post for clients to listen to? Use our conferencing system to record and play back. You call into the conference bridge and record your call or announcement, and then your participants will use a specified PIN to dial in and listen to the recording. (*Note - Flat-rate accounts will be charged a per-minute fee for playbacks.)

Exercise total control of your conference call with our exclusive live call desktop controls. At your fingertips you will have the tools to facilitate a live question & answer session, mute and un-mute individual lines, view all participants on the call, enable or disable recording & lecture mode - all with the click of your mouse. Also, see who is on your call for added security and attendance tracking. Now you can turn off those annoying entry and exit tones that interrupt a conference call because you can see who is on or who has dropped off your conference call with our live dynamic call screen.

Enjoy your freedom of speech with Pre-conference. Each conference can be selected to have pre-conference, which allows all speakers and moderator to collaborate together in a separate conference room before the conference begins. A simple key stroke from the moderator will end pre-conference and the live call begins. At that time, speaker & moderator lines remain open to speak into the conference, and the participants are in a listen-only mode.

Perfect for large calls, your account provides you with the full function to have your own live question & answer session. Our system allows you to mute all participants for presentation (lecture) mode, and then selectively un-mute a particular line when there is a question. Participants "raise their hand" by simply pressing *1, and the moderator then selects to un-mute the line. This feature gives you total control and professionalism of an expert.

insightT - the latest in web conferencing technology. Coupled with your audio conference, insightTM allows you to share a simple PowerPoint presentation to your participants with little effort. No downloads, no plug-ins and fully compatible with Windows and Macintosh. Use your desk top controls to mute & un-mute lines, facilitate a live queued question & answer session. Your participants click to a web page, enter their participant PIN to log in and view your PowerPoint. As host, you upload your PPT on your customer management site & click to join. It's that simple! Click here for more detailed instructions.

*1 - Dial-Out: Call out to other participants than add them to your conference by pressing. *2 - Record Conference Call: Start/Stop a digital recording. *4 - Volume: Turn up or turn down your headset volume. *5 - Lecture Mode: Moderator enables everyone but the speaker to be muted. *6 - Mute: Mute your line when you're not talking to eliminate noise. *7 - Lock: Keep late arrivals from interrupting your call. *8 - Participant Count: Find out how many people are on your call. *9 - Terminate Call: Disconnects every line from your call.

Manual When youre on a conference call and youre viewing the live call screen you have access to the out-dial box. Simply enter the phone number of the person you'd like to call and click GO. Your participant will automatically be called and when they answer they'll hear a menu that lets them join, reject, or receive a call-back in five minutes.

With online account management, you have full access to view your invoices anytime. All call records are posted immediately as the call ends, enabling you to view cost information quickly and track your conference expense as it happens. All previous statements are posted on-line for the life of your account.